Selected Small Business Articles that Originally Appeared in the Cincinnati Post -
I wrote 125 columns on a variety of topics between 1996 and 1998.
CODE OF ETHICS MAKES YOUR COMPANY STRONGER
STRATEGIC ALLIANCES CAN GIVE YOUR BUSINESS A BOOST
P&G PRINCIPLES PROVIDE GUIDELINES FOR SUCCESS
MAKE FIRST PLAN THOROUGH, CANDID
HOW TO IMPROVE CUSTOMER SERVICE
BENCHMARKING CAN BOOST BUSINESS
WORD YOUR ADVERTISING WITH CARE
SELF-EMPLOYED ARE A SPECIAL BREED
DON'T IGNORE CUSTOMER DEFECTIONS
BEST NEGOTIATORS SET THEIR EGOS ASIDE
A SOLID NETWORK IS A BUSINESS ASSET
KNOWING WHEN IT'S TIME TO CALL IT QUITS
LET YOUR SUPPLIER KNOW YOUR NEEDS
TAKE CHARGE TO BRING ABOUT CHANGE
Copyright 2000